Care Instructions
We want your new Krimson Klover items to look fabulous for as long as possible!
Wool is a natural fiber containing lanolin, which is naturally anti-microbial and stain resistant. You only need to wash your wool items when they are visibly soiled. Unless your aim is to cloak your Chihuahua in Krimson Klover, please keep your garments out of the dryer. The heat will turn them into tiny versions of their once perfectly-fitting selves.
We do not recommend using the “delicate” or “hand wash” cycles on your washing machine.
We’ve experimented—and ruined many a sweater. Some of our garments use special knit and design techniques that may cause them to stretch or shrink if submerged in water. For best results, we recommend purchasing Dryel to clean your favorite wool items, or dry cleaning.
All garments can stretch when hung. To retain the shape of your garments, fold sweaters and dresses and store them in moth-proof containers during the off-season.
To fix snags:
Lightly stretch the garment around the snag to decrease any puckering. Gently pull any loose yarn through to the inside of the garment. Never cut the yarn, as this will create a hole.
To fix pilling:
A sweater shaver will remove pilling caused by friction (from things like seat belts, purses, and arms).
We gladly accept returns of unworn, unwashed, undamaged or defective merchandise purchased from the website.
All returns must be postmarked within 14 days of receiving the product for full credit (excluding shipping). Any returns postmarked after 14 days will receive Krimson Klover store credit via an emailed gift card.
If you have any questions or concerns, please contact our customer service team at customerservice@krimsonklover.com or (303) 416-4313.